Introducing iCoachFirst — where innovation meets results. Built specifically for Life Sciences, our comprehensive, agile platform brings together critical coaching and developmental tools to drive greater team engagement, motivation, and growth.
iCoach
Sales Coaching
iCoach - Life Sciences Leading Sales Coaching Platform
Integrated mobile-first coaching — tailored to the demanding world of Life Sciences.
Next-Generation Coaching
Take your Organization's Coaching to the Next Level
A central hub for all things coaching and development
Empower your team with a platform that combines high configurability with tools that enhance coaching interactions, fostering an environment of continuous growth and outstanding results.
- Tap into an agile coaching infrastructure that flexes with your business.
- Gain more focus and consistency in coaching with quick, two-way feedback.
- Reinforce desired skills, behaviors, and interactions you want to see in the field with anytime feedback.
- Bring together coaching and training for true, needs-based, on-demand development.
- Inspire coaching at all levels, including coach-the-coach for better sales leadership.
- Centralize coaching and development by seamlessly linking to other enterprise systems, including your learning management system.
Coaching & Feedback
Collaborative Coaching that Drives Results
Enhance Engagement with Real-time Feedback and Shared Ownership.
Coaching shouldn’t just be a top-down exercise every 5-6 weeks during scheduled field visits. Impactful coaching is a two-way street between coach and coachee. iCoach helps you foster an environment of continuous improvement and recognition using dynamic, cooperative coaching and coach-the-coach practices for unparalleled team growth.
- Shared Accountability: Give sales reps more responsibility for their own development through shared coaching reports.
- Continuous Real-time Feedback: Coachees can request their own feedback to inform development and drive performance.
- Coach-the-Coach: Ongoing feedback between first- and second-line managers via Quick Feedback and our FCR annotation tool.
Learning & Development
Integrated, Coaching-Driven Learning
Link targeted training from coaching feedback.
iCoach sets a new standard by effortlessly aligning training and coaching. Identify learning goals and assign targeted training right from a coaching report. Whether leveraging your existing LMS through deep links or integration or utilizing our mobile LMS capabilities, this seamless connection ensures your team’s development is both comprehensive and continuous.
- Integrated Learning: Right from the coaching report you can seamlessly link to your LMS — reviewing and assigning needs-based training to help close the development loop
- Multi-media Versatility: Record role-play videos, upload content, or link to online training resources like LinkedIn Learning to build knowledge and effectiveness.
- Live or Post-Training Certifications: Conduct and track certifications to keep your team up-to-date with your product offering and winning sales techniques.
Skills & Competencies
Insight-Driven Skills Development
Elevate Competencies and Empower Skill Journeys.
Grow your team’s skills and competencies with our multifunctional development tools. From in-coaching report competency analysis to comprehensive competency benchmarks, our platform helps coaches focus their developmental discussions and pinpoint coachee needs. Plus, aggregate results offer a broader view of each team’s strengths and opportunities.
- Development Plans: Create living development plans that can be referenced and updated throughout the year.
- Competency Benchmarks: Coachees and managers can work together to assess competencies, identify strengths, uncover gaps, and achieve alignment with goals.
Analytics
Integrate with your Sales Tech Stack
Robust, real-time data sharing and visualization with tools like PowerBI.
Our platform integrates with an array of third-party platforms you already use — such as LMSs, CRMs and data analytics tools — offering better accessibility, robust data visualization, and clearer visibility across your sales tech stack.
- Learning Management Systems: Link coaching moments to learning opportunities, and track development paths across tools.
- Customer Relationship Management Tools: Improve coaching efforts by providing direct insights from customer data and interactions.
- Data and Analytics Software: Connect back to data and analytics tools — such as with our new PowerBI integration — for more robust data sharing and visualization.
- Cloud-Based Solution: Keep your team connected and informed, wherever they are. Make training assignments from always accessible coaching reports directly from the field.
- Convenient Outlook Plug-In & Native Mobile Apps: Gain optimal usability across devices and communications tools, so your team can engage and learn on their preferred iOS and Android platforms.